It may be I’m being cynical when I say the following. However, here we go. Everyone wants to be a hero. Or perhaps be called a hero. I have waxed philosophical on this point quite often. No need to regurgitate it here. I should note that there are some people who don’t care to be heroes. I’m not diving into that today. A lot of potential pitfalls there.
Let’s not digress. Many people want to be thought of as a hero. In that vein, I offer the following tidbit for a having a heroc arc. Let listening be your superpower.
Really listen. Not just hear and nod. Not just hear and furrow one’s brow. Not just hear and prepare what one is going to say in response. Really listen. Open up your ears and mind to hear the words, intentionality, and need.
When you listen carefully you provide comfort and that can be empowering for all individuals in the interaction.