Psychology

Why does it take 20 emails?

Despite all my writing digressions in the social media world, I like written workplace documents to be straight to the point. Actually, not only written documents but verbal reports as well. They can be humorous. They can be witty. They can contain an illustrative anecdote. But they should be factual, informative, and concise. There are times when I have received 300 or more work emails in one day (that weren’t RSVPS etc). I don’t have the time. Nor do I have the patience for work communications that meander. They can be lengthy. I don’t mind a long email as long as it is long because it is providing all the necessary information to make a decision. That is actually quite excellent.

One of my biggest pet peeves is when someone sends an email expecting a decision yet you end up sending 20 more to get a complete picture. If you need a decision to be made, provide the why, how, when and who of the situation. Context matters. How can people not get that? What is even worse is when the subject line of the email is uninformative and completely off topic. I don’t know whether email communication is taught in schools. If not (or even so) perhaps human resources departments should take 20 minutes of onboarding (orientation) to explain review email etiquette and informative forms of communication. Those 20 minutes can go a long way towards minimizing those work correspondences that are unnecessarily 20 emails long.

5 replies »

  1. It Depends if You Want the
    Red or Blue Pill as Humans are No
    Longer Focused on
    One Task the Green
    Pill of Nature is in
    Prison For Metaphor
    This is the Revenge of
    The Nerds And
    Zuckerberg and
    Others are the
    God Nerds of
    This Simulated
    Fiber Optic
    Connected Reality
    Human’s will Resist
    As Cat Pics
    Will Defeat
    Zuckerberg
    Robots now
    Meanwhile Yes
    Do the Best You
    Will With the
    Tools that have
    Become Us
    Away
    From
    Cigarette
    Breaks and
    Human Gossip
    Around A Water
    Cooler Connection
    True i too didn’t
    Understand
    This
    Until i
    Escaped as
    Social Life
    At Work didn’t
    Seem Best by my
    Book then Either
    Many People today
    Only really connect
    To Folks at Work Root
    Issue Disconnected
    Really Lonely for so
    Many Humans Now
    Soon enough Artificial
    Intelligence will Fix
    The Human Factor
    PERFECT PRODUCTIVITY
    WILL then rule the DAY
    As
    night..
    Hehe the
    Answer while
    Rarely Feasible
    Is
    Just
    Dance And Sing
    And Ask Some
    One to remind
    You to Break to Eat…
    Note that’s only
    3 Tasks
    To Do In
    A Day Now..:)

    Like

  2. I’m so with you. I also have very little patience for ongoing emails about non work related things. For example, someone will send the entire staff a picture, or meme, or video link, then someone else will hit “reply all” and comment, and then someone else will do the same, and then my email is getting flooded all day. I’m all for having some levity at work, but I think there should be a limit.

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