For the past few years, cell phones seemed to be primarily used for texting, tweeting, and everything else but talking. Then the year of covid-19 hit and talking on cell phones has made a comeback. All sorts of phone calls are happening again. However, phone etiquette remains abysmally absent.
One of my biggest pet peeves is that of when someone calls and doesn’t leave a message. An even bigger pet peeve is that of when someone does leave a message that is empty- devoid of information. For instance, when someone leaves a message that says “csll me” and nothing else.
Here’s the thing, I need a reason to call you. Don’t just ask or demand that I call you back. Tell me why I should return your call. Tell me what you need from me. Just this past week, I received a phone call and subsequent voicemail. The woman seemed agitated demanding I return her call but never really indicated who she was and why she needed to speak with me. She then texted me annoyed that I hadn’t called her back. Eventually I found out her work affiliation and was able to piece together what wanted. There had been no reason for her not being able to a succint.
Phone etiquette is severely lacking. Hopefully, if people are going to keep using the phone they can learn to use it properly communicating needed information.